1. Introduction
Ancova Associates ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.ancova-associates.com, use our services, or otherwise interact with us.
We are headquartered in the Dubai International Financial Centre (DIFC), Dubai, United Arab Emirates, and are committed to complying with applicable data protection laws, including the DIFC Data Protection Law and UAE Federal Law on Personal Data Protection.
2. Information We Collect
2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us, including: full name, email address, telephone number, mailing address, passport or identification details, financial information necessary for our services, business information and company details, and any other information you choose to provide in correspondence with us.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain information, including: IP address, browser type and version, operating system, referring website addresses, pages viewed on our website, time and date of your visit, and time spent on each page.
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities. Please refer to our Cookie Policy for detailed information on the cookies we use and how to manage your preferences.
3. How We Use Your Information
We use the information we collect for the following purposes: to provide, operate, and maintain our services; to process and complete transactions, including company formations, visa applications, and other professional services; to communicate with you about our services, respond to inquiries, and provide customer support; to send administrative information, updates, and marketing communications (where permitted); to comply with legal and regulatory obligations, including anti-money laundering (AML) and know your customer (KYC) requirements; to protect our rights, privacy, safety, or property, and that of our clients; to analyze website usage and improve our services; and to detect and prevent fraud or other illegal activities.
4. Legal Basis for Processing
We process your personal information based on the following legal grounds: your consent, where you have given clear consent; contractual necessity, where processing is necessary to perform a contract with you; legal obligation, where processing is required to comply with applicable laws; and legitimate interests, where processing is necessary for our legitimate business interests, provided such interests are not overridden by your rights.
5. Information Sharing and Disclosure
We may share your personal information with the following parties: government authorities and regulatory bodies, as required by law or to fulfill regulatory requirements; professional advisors, including lawyers, accountants, and auditors; service providers who assist us in operating our business, such as IT providers, banking institutions, and notaries; affiliated companies within the Ancova Group; and third parties in connection with a merger, acquisition, or sale of assets.
We require all third parties to respect the security of your personal data and to treat it in accordance with applicable laws.
6. Information Sharing and Disclosure
Due to the nature of our services, your personal information may be transferred to and processed in jurisdictions outside the UAE, including but not limited to the Cayman Islands, British Virgin Islands, Cook Islands, and other offshore jurisdictions where we facilitate business structures. We ensure that such transfers are conducted in compliance with applicable data protection laws and that appropriate safeguards are in place to protect your information.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory requirements (including AML record-keeping obligations), to resolve disputes, and to enforce our agreements. The retention period may vary depending on the context of the services provided and our legal obligations.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Subject to applicable law, you may have the following rights regarding your personal information: the right to access your personal data and obtain a copy; the right to rectify inaccurate or incomplete information; the right to erasure of your data in certain circumstances; the right to restrict processing of your data; the right to data portability; the right to object to processing based on legitimate interests; and the right to withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the details provided below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Ancova Associates
Central Park Tower Offices, Office 1732
Dubai International Financial Centre (DIFC)
Dubai, United Arab Emirates
Website: www.ancova-associates.com
